I always try my best and usually do get orders out within 5 business days or earlier but in order to ensure the best quality our turnaround time is 2-3 weeks from when your order is placed.
We ship worldwide using Canada Post. We charge a flat rate based on the weight of your parcel and destination. Once your item(s) have been shipped you will be sent your tracking number (tracking is only available on shipments throughout Canada and the USA). Tracking will only be provided for orders that chose the tracked shipping option at checkout. Expected delivery is 1-2 weeks in Canada, 2-3 weeks in the U.S. and 3-4 weeks in the rest of the world. We are not responsible for lost or stolen packages. Once these items have been shipped we no longer are in control of when it will arrive at your door step. We ship from Vancouver, BC so the closer you are to us the sooner you should receive your items.
RETURNS AND EXCHANGES
We are happy to provide a return or exchange if you change your mind or are unhappy with your purchase. We require that you contact the shop within 5 days of receiving your order and that the item is returned in its original condition and with tags still attached. The purchaser will be responsible for the cost to ship the return. Once they have been received you will be refunded/credited (original shipping charges will not be refunded). If you wish to do an exchange please contact firstname.lastname@example.org to ensure the item/size is available and leave a note with your return. Shipping of the replacement item will be the responsibility of the purchaser.
All sale items are final sale!!
If you are interested in carrying our product please contact Jamie at email@example.com
Fall 2019 Photoshoot by Brooklyn D Photography
Photo Shoot location: The Studio & Co in Mission, B.C.